Salt Supplier KPI and Performance Scorecard

Evaluating suppliers only by price can hide the cost of delivery failures, quality issues and documentation errors. Repeat buyers can use a small set of measurable KPIs to track supplier performance.

Measure OTIF delivery

On-time, in-full performance shows whether confirmed quantities arrive within the agreed delivery window.

Track quality separately

Acceptance rate, nonconforming lots, complaint frequency and repeat failures provide a more complete quality view.

Score documentation accuracy

Errors in COAs, packing lists, invoices or labels can directly disrupt import operations.

Connect score to action

Low performance should trigger an improvement plan, follow-up date or re-audit decision rather than remain only a report.

Buyer checklist

• OTIF
• Quality acceptance rate
• Complaint count
• CAPA closure time
• Document accuracy
• Lead-time variance
• Quotation response time
• Total score

Related guides

• Buyer Evaluation Matrix
• Complaints & CAPA
• Factory Audit